IT Support That Brings Peace of Mind.
Three service tiers built for small to medium sized businesses and nonprofits.
With the evolution of technology, managing your business's IT can become a major distraction from focusing on what you do best. As a Managed Service Provider (MSP) of outsourced IT services across Central & Western NY and throughout the United States, Gemini Technical Services will keep your tech running smoothly — so you can focus on the important stuff.
Choose the Right Level of Support.
Start with the essentials and scale up as your security, monitoring, and compliance needs grow.
Basic Foundations
Basic MSP IT Support
Reliable, responsive IT support that keeps your business running without interruption.
- Data Security — anti-malware, antivirus, email spam filtering, and patch management.
- Network Installation, Maintenance & Enhancement — secure setup and ongoing upkeep.
- Desktop Support — real help from real people when your team has IT questions.
- Vendor Liaison — we find the right third-party specialists so you don't have to.
Plus
Everything in Foundations, plus Enhanced Security & Active Monitoring
Proactive protection and around-the-clock visibility for organizations that can't afford downtime.
- Everything in Basic Foundations
- 24/7 Remote Monitoring — stability, performance, and anomaly detection.
- Enhanced Security — deeper threat detection, active endpoint protection, and incident response.
- Real-time alerting and proactive remediation before issues reach your users.
Advanced
Everything in Foundations & Plus, plus Ongoing Auditing and Compliance
Governance-ready IT for regulated industries that need proof of security and compliance posture.
- Everything in Basic Foundations
- Everything in Plus
- Security & Compliance Audits — regular assessments aligned to your industry's requirements.
- Ongoing policy review, documentation, and remediation tracking.
- Ideal for finance, healthcare, legal, manufacturing, and nonprofit organizations.
Build on a Solid Foundation.
Basic Foundations
Core MSP support: security, networking, desktop help, and vendor coordination.
Plus
Add 24/7 remote monitoring and enhanced security for proactive protection.
Advanced
Add ongoing auditing and compliance for regulated industries and governance needs.
Let's build a secure, efficient foundation for your business.
Call us at 585-205-8430 or send a note — we'll come back with a no-pressure quote.
Speak to an Expert